Services Offered

Adult, Couples, and Family Therapy

Individual Counseling:

  • Couples Counseling
  • Pre-marital / Marital Counseling
  • Behavioral Modification
  • Substance Abuse Counseling
  • Abuse/Trauma Counseling
  • Domestic Violence Counseling
  • Mediation
  • Anger Management
  • Low Self-Esteem
  • Life Coaching
  • Work Related Issues or Challenges
  • Parenting Training
  • Sexual Dysfunctions and Impotency
  • Abandonment and Bereavement

Child and Adolescent Therapy:


  • Behavioral Modification
  • Anger Management
  • Resisting Peer Pressure
  • Low Self-Esteem
  • Dealing With Loss & Grief
  • Depression
  • Pet Therapy
  • Conduct Disorders
  • Anxiety
  • Sand and Lego Therapy

Relationship and Family Therapy:

  • Infidelity and Affairs
  • Sexual Dysfunctions
  • Compatibility Assessments
  • Relationship Coaching
  • Mental Illness
  • Partner Violence
  • Pre-Marital Counseling
  • Divorce Counseling
  • Blended Families
  • Challenges Related to Conception and Miscarriage

School Consultation Services

School Consultation:


  • Autism Spectrum Disorder (ASD) and Other Developmental Disabilities Adjustment Disorders
  • Attention Deficit Hyperactivity Disorder (ADHD)
  • Conduct Disorders
  • Psychiatric and Mental Health Issues
Diagnosis, Assessment, and Evaluation:


  • Functional Behavior Assessment
  • Psychoeducational, Clinical, and Behavioral Evaluation
​Services Offered:


  • Behavior and Support Plan Development and Implementation
  • Educational and Behavioral Program Design
  • Staff Training
  • Collaborative Team-Building
  • Parent Training

Professional Expertise

Family Matters Counseling Group, PLLC consists of nursing and clinical staff with more than 10 years of experience servicing adults, families, couples, and children suffering from mental health issues, trauma and abuse, cognitive issues, addictions and dependency, behavioral deviancies, and personality disorders. We provide expert training to schools, nonprofit organizations, and police departments surrounding issues of mental health, addictions, and vulnerable populations. Our work with schools include proper identification and assessment to identify possible cognitive delays, source of conduct issues, and techniques to improve student behavior, academic fuctioning, and ways to better support student learning.


Dr. Bates-Duford is a Board Member and proud supporter of Hopeline Inc., located in Wake County North Carolina that provides a confidential telephone service for people in crisis to call. HopeLine’s underlying premise is that “caring, non-judgmental listening and resource information” will “improve the overall well-being of people in the community.”

HopeLine focuses on active listening techniques to offer caring nonjudgmental listening to our callers. We do not give advice on the lines, but instead will offer referrals to other organizations using the United Way 211 program. Dr. Bates-Duford is also a proud Supporter of Black Nurses Rock NYC. For more information about Hopeline, please click the link below.

Hopeline North Carolina

Irene Treadwell, Nursing Supervisor of Family Matters Counseling Group, PLLC is also Founder and CEO of Black Nurses Rock NYC, Queens Chapter. Irene has extensive experience in working with individuals and families struggling with co-occurring disorders such as mental illness and addiction, mental illness and chronic medical issues, etc. You can support Irene and follow her at the link below.